PRIVACY POLICY
Last Updated: August 2026
The Lofts, a Shelter Equity community, respects your privacy. This Privacy Policy explains generally how information may be collected, used, and protected when you visit The Lofts website or submit information through the site.
Information We Collect
We may collect information that you voluntarily provide through forms or other features of the website, such as your:
-
Name
-
Email address
-
Phone number
-
Housing or rental inquiry information
-
Other information you choose to provide
We may also automatically collect limited technical information when you visit the website, such as browser type, device information, pages visited, referring website, and general website usage data.
How We Use Information
Information collected through this website may be used to:
-
Respond to questions or requests for information
-
Communicate with prospective or current residents
-
Provide information about availability, eligibility, floor plans, or The Lofts
-
Process or direct rental inquiries and applications
-
Improve our website and understand how visitors use it
-
Maintain the security and functionality of our website
-
Comply with applicable legal requirements
Cookies and Analytics
Our website may use cookies and similar technologies to support website functionality and understand how visitors interact with the site.
Third-party website, analytics, or service providers may also use cookies or similar technologies in connection with services they provide.
Your browser may allow you to limit or disable cookies. Doing so may affect the functionality of certain parts of the website.
Third-Party Services and Links
Our website may contain links to or integrations with third-party websites or services, including platforms used for rental applications, property management, maps, or other functionality.
Information you provide directly to a third-party service is subject to that provider's own privacy practices and policies. The Lofts and Shelter Equity are not responsible for the privacy practices or content of third-party websites.
How We Share Information
We do not sell your personal information.
Information may be shared with service providers or organizations that assist us in operating the website, managing housing inquiries, processing applications, or providing other necessary business services.
We may also disclose information when required by law or when reasonably necessary to protect our organization, residents, website users, or others.
Data Security
We take reasonable measures to safeguard personal information submitted through our website. However, no method of electronic transmission or storage can be guaranteed to be completely secure.
Children's Privacy
This website is intended to provide information about The Lofts and is not directed toward children. We do not knowingly seek to collect personal information from children through this website.
Changes to This Policy
We may update this Privacy Policy periodically to reflect changes to our website, services, technology, or legal requirements. Updates will be posted on this page with a revised "Last Updated" date.
Contact Us
If you have questions about this Privacy Policy or how information submitted through this website is handled, please contact us.
The Lofts
615.790.5556
3595 Carothers Parkway
Franklin, Tennessee
A Shelter Equity Community